Frequently Asked Questions

Here is a selection of some of the most common questions asked by our customers. If you don't find your answer here, feel free to reach out by sending us an email or using the chat-window. 


General Information

Do you have a physical store or retailer in Copenhagen? 

At FAR FROM HOME, we strive to provide you with the best quality cycling clothing, at the lowest possible price. Therefore, we have cut off the physical retailer and sell our products exclusively through our online universe farfromhome.dk/en

Danish brand, Italian quality?

All FAR FROM HOME products are designed and developed in Denmark.
Produced by hand in Tuscany, Italy.

What is my size? 

FAR FROM HOME measures true to size, so we always recommend buying your usual size for a race-fit-ready fit. However, you can consider going one size up for a more relaxed fit.

See more in our Size Guide here

If you have any questions regarding sizing please don't hesitate to get in touch. We are always happy to help.


What payments do FAR FROM HOME accept? 

MobilePay, AMEX, Apple Pay, Google Pay, Maestro, MasterCard, PayPal, Shop Pay, Visa

Shipping and returns - How does it work?

We ship all orders within 1-3 working days. You will receive the necessary tracking information as soon as your order has been accepted and processed.

If you want to return or exchange your product, we have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To start a return, you can contact us at contact@farfromhome.cc. If your return is accepted, we’ll send you a return shipping label, as well as for instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Please read our Return Policy

You can always contact us for any return questions at contact@farfromhome.cc.